Cultural Competency (1 CEU)

· October 23, 2014

Cultural competence in health care describes the ability of systems to provide care to patients with diverse values, beliefs and behaviors, including tailoring delivery to meet patients’ social, cultural, and linguistic needs. Cultural competence is a set of behaviors, attitudes, and skills that enables nurse assistants and other clinicians to work effectively in cross-cultural situations .

As the United States becomes a more racially and ethnically diverse nation, so do the needs of the patient population that enters U.S. hospitals and nursing homes. Healthcare consumers are entitled to culturally competent care so it is imperative for Nurse Assistants to be culturally competent. As caregivers with direct contact with patients from a wide spectrum of races, ethnicities and religions, nurse assistants need to be aware and respectful of the varying needs and beliefs of all of their patients

Learning Objectives

By the end of this module, the Nurse Assistant will be able to;

  • Define Cultural Differences
  • Recognize cultural differences and learn how to accommodate specific needs
  • Identify cultural barriers to providing healthcare
  • Recognize common beliefs of cultural and ethnic groups that may impact healthcare
  • Demonstrate understanding of how to provide optimal and excellent care to a large number of culturally diverse patient population
  • Demonstrate understanding of strategies to prevent multicultural workplace conflict and promote multicultural workplace harmony.


Instructions for taking the course

To complete the course successfully, you must go through all the lessons below. You MUST mark each lesson as complete by clicking the MARK COMPLETE BUTTON. If you do not click the mark complete button, you will not be allowed to proceed to the next lesson. Please notice that all lessons have a minimum set amount of time that you are expected to spend on each lesson. You will not be allowed to Mark the Lesson Complete until the timer resets to zero; that is, until the minimum time set for the course has passed. For example if lesson A has an allocated minimum time of 10 minutes, you will have to wait 10 minutes before you can mark Lesson A complete. The Mark Complete button for lesson A will be grayed out and will not become active until 10 minutes are over.

WARNINGIf you forget to click the Mark Complete button done, you will be prompted to go back to that lesson again and have to wait till the allocated timed minutes resets to zero again before the Mark Complete button becomes active. After all lessons are completed and they are Marked Completed, you will then be allowed to take the post test. If you successfully pass the quiz, you will earn CEU’s for this course and you can proceed to print out your certificate.


Course Content

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Course Includes

  • 1 Lesson
  • 1 Topic
  • 1 Quiz
  • Course Certificate